Monday, July 31, 2023

Technology Can Help Unlock a New Future for Frontline Workers

This Microsoft report explores findings from a survey of 9,600 frontline employees and managers and reveals that despite their essential role in every industry, these workers have traditionally been underserved by technology. Read the report to see how technology adoption on the frontline is accelerating and making a difference.

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Optimism Tempered by Reality in Govt. GenAI Implementations

Generative AI is reshaping public service, but most agencies are still early in their adoption journey. This article, based on a recent NASC...